Refund Policy
HOW DO I APPLY FOR THE RETURN?
- To return an item, please email us at return@onlinetajir.com with the return reason and order details.
- Once our customer support team approves the return you will be requested to send the parcel to our mentioned address in the email, Ecommerce Department, Online Tajir (Pakistan Office).
- Please note that you are responsible for the cost of returning the items to us.
WHEN WILL MY RETURN BE PROCESSED?
- We aim to process all returns with 5-7 working days of receipt.
- During busy periods please allow up to 14 working days for your return to be processed.
RETURNS: SALE & DISCOUNTED ORDERS
Exchanges and refunds during a sale or on a discounted product are ONLY applicable if the product received does not match the product you have ordered.