HOW DO I APPLY FOR THE RETURN?

• To return an item, please email us at return@onlinetajir.com with the return reason and order details.
• Once our customer support team approves the return you will be requested to send the parcel to our mentioned address in the email, Ecommerce Department, Online Tajir (Pakistan Office).
• Please note that you are responsible for the cost of returning the items to us.

WHEN WILL MY RETURN BE PROCESSED?

• We aim to process all returns with 5-7 working days of receipt.
• During busy periods please allow up to 14 working days for your return to be processed.

RETURNS: SALE & DISCOUNTED ORDERS

Exchanges and refunds during a sale or on a discounted product are ONLY applicable if the product received does not match the product you have ordered.